Lowe’s Picks Up The Ball

It’s been a while and I haven’t followed up here on what’s been going on. I’ve been surprised by the number of people who’ve commented off-blog on this, so I wanted to let people know what’s happening.

1. We’ve gotten regular calls from Steve at Premier to schedule re-installation. We’ve been trying to figure out when to have it, but an untimely bout of E. Coli in our 1-year old daughter has kept us from moving too quickly.

2. Lowe’s as invited us to pick out a replacement for the cabinet at their store. We’re trying to get some free time to do that.

3. Steve at Premier did visit with the new installer, who agreed to fix the woodwork, to look over the old installation and plan the new one. They agreed to do it on a weekend to minimize impact on our employers.

4. Steve said they would contact a wood floor guy about the dents in our hardwood floors.

The only negative thing so far is they will not address the seam in the back all. The new installer measured the space and said that there was no way to do it without a seam unless we bought an extra amount of flooring. Since the original quote didn’t state there would be no seam (it was only a verbal statement by the installer) we’ve agreed to forego the seam replacement.

We should have this all done in a few weeks. So far, so good.

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