You work in the middle of your company, and are often involved in collaboration projects. You decide that you could really use a blog, or a wiki, or something similar as a tool to facilitate your work.
You go to your IT department and enthusiastically ask for their help in putting something into place. Alas, they are an overworked and under-funded department, and after hearing the words â??justificationâ??, â??budgetâ??, â??schedulesâ?? and the like you realize you are getting nowhere. These arenâ??t bad people; they just arenâ??t used to implementing anything this quickly. In their world, software is something that takes months to buy, months to implement.
Then you hit the web to find an alternative, and you learn that itâ??s really pretty easy to do this stuff on your own. You have the ability to create a secure account with a company who will host these tools. For the price of a yearâ??s worth of Harvard Business Review, you can have the entire thing online tomorrow, with a yearâ??s access paid in advance, along with the ability to administer it yourself.
With a credit card someone can buy an awful lot of infrastructure these days, from exchange accounts for email, to Jotspot for blogs, wikis and other knowledge management tools, to Salesforce.com for CRM. Other companies are talking about putting MS Office-caliber applications online. Soon, a lot of us may be working at very simple internet terminals and simply renting applications.
Is it ethical to bypass the internal department to get the job done?
These companies have security policies, and the information is owned by the account holderâ?¦but is possession 9/10ths of the law?
Are modern IT departments becoming irrelevant?
How about using these services on a shot term basis, to justify a permanent, IT-friendly, solution?
What are your thoughts?